A couple of weeks ago I posted about my latest Anthro sale acquisitions here but spoke prematurely because days later after placing an online order, I received the dreadful “Order update: cancelled items” email. It was an especially frustrating experience because I had called CS earlier to ensure the items would be shipped. I communicated with an overly-confident lad who assured me the items would ship soon and I need not worry or try to find the items via a store search. When the email arrived I was furious and sent a not so friendly email to the Anthro team. Turns out, Anthro has started a new system the online and store inventories have merged to be accessible online. This means that if an item is no longer online, it’s also not available in any other stores (supposedly). When I initially ordered the items, it took a while to receive a shipping confirmation because they were searching both online and store inventories. The long wait concerned me enough to make the call and it wasn’t until a week later (after placing the order) when I received the cancellation notice.